We encourage you to request and obtain refills for ongoing medications, during your annual physical exam visit.You may also request and obtain refills during other scheduled office visits.
Refill requests made without an office visit require your pharmacy to contact our office with a written refill request via fax or electronically.You may also request a refill by using our secure patient portal. Prescriptions will only be refilled if you have been seen in our office within the last 12 months.
Except in the case of a medical emergency, our office requires 48 hours notice to process your refill request.
Prescriptions for controlled substances will only be written during a scheduled office visit.
An office visit is required if your prescription has expired.
Prescriptions for antibiotics will not be refilled.
Test Results You may view your lab results on our secure patient portal. Typically, lab results are available within 72 hours, however, some may take longer. Urgent test results will be called to you immediately.
You are encouraged to make a follow up appointment to review abnormal test results.
As a service to our patients, we collect lab specimens in our office and send them to Sunrise Laboratories or Labcorp for processing, depending on your insurance coverage.
If your insurance company requires a referral to see a specialist: Your referral will be issued during a scheduled office visit. If you have not been seen for an office visit within the last 12 months, an office visit is required to obtain a referral. If you have had an office visit in within the last 12 months we can issue a referral without an office visit.
Except in the case of a medical emergency, our office requires 72 hours to process your referral request.
We encourage the use of our secure patient portal make your referral request.Submit the name, phone number and address of the physician along with the reason you are seeing the specialist. Referrals will not be mailed, faxed or left at the front desk for pick up at our office. Referrals are faxed directly to the specialist’s office.
Referrals cannot be back-dated, as this violates the agreement that has been made with your insurance company.We are not responsible if your specialist allows you to see them without the proper referral.